Frequently Asked Questions
When can I view my proofs online?
Your proofs will be available for viewing and/or purchasing 3 weeks after the time of photography.
Have the proofs been retouched?
No, retouching is not done until an order is placed, whether for the yearbook only or for prints.
Will all the pictures that I order from be retouched?
Yes! All senior portraits, whether ordered for the yearbook only or for prints, will be given our “standard facial retouching. "
What is “Standard Facial Retouching?”
This means that blemishes will be removed and facial lines will be softened. Extensive retouching (removal of glass glare, braces, scars, stray hair, etc) is available upon request. Please call for special pricing.
Can I just choose a pose for the yearbook?
Of course! You may choose to not order any pictures at this time, and only submit your choice for the yearbook. However, your picture may only be available for purchase up until the time of graduation. We also cannot guarantee the prices of our portraits after the end of the school year.
Is there a deadline to select my yearbook pose?
Yes - click here to find your school's yearbook deadline. Each school has a strict deadline that they need to keep, in order to make sure the printing of the yearbook remains on schedule. We are committed to keeping in line with the deadline, and if we have not received your choice for the yearbook in time, we will select a pose for you, to make sure you are included in the yearbook. And, yes, it will be retouched.
Can I order more photos at a later date?
Yes! However, your picture may only be available for purchase up until the time of graduation. We also cannot guarantee the prices of our portraits after the end of the school year.
Can I have a retake?
Of course! We want you to be 100% pleased with your senior portrait! We will gladly offer you a discounted session fee of $5 off your original sitting fee to cover the cost of the retake. And, also understand that if it is close to your yearbook deadline, it may not be possible to choose a yearbook selection from your retake session.
Can I choose more than one pose per package?
Unfortunately, no. When ordering a pacakge (including add-ons), the entire package will be printed from the same image. If you would like to order from more than one image, you may order an additional package, or choose from the A-la-cart options.